Privacy Policy

Last Updated: 12/01/2025

City Financial Services, Inc., doing business as CityTax (“Company,” “we,” “us,” or “our”), collects information that you voluntarily provide when you visit our website, submit a form, request services, or otherwise communicate with us.

This information may include, but is not limited to:

  • Name
  • Email address
  • Phone number (including mobile number)
  • ZIP code
  • Information related to your inquiry or requested services

We use the information we collect to:

  • Provide and administer the services you request
  • Respond to inquiries and customer support requests
  • Communicate service updates, appointment information, and account-related notices
  • Send transactional, informational, and service-related communications by telephone, SMS/text message, and email
  • Improve our website, services, and customer experience

Your contact information is used only to communicate regarding services you have requested or expressed interest in.

By providing your mobile phone number and opting in through our website or other forms, you expressly consent to receive automated and non-automated SMS/text messages from City Financial Services, Inc. d/b/a CityTax related to your inquiry, account, or requested services.

SMS messages may include:

  • Responses to inquiries
  • Service updates
  • Appointment reminders
  • Account or case-related communications
  • Important disclosures

Important disclosures:

  • Message frequency may vary
  • Message and data rates may apply
  • Consent to receive SMS messages is not a condition of purchase

We do not sell, rent, or share your mobile number for third-party marketing.

Opt-Out & Help: You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@citytax.com.

By submitting your contact information, you consent to receive communications from us by telephone (including automated or prerecorded calls) and email regarding your inquiry, account, or requested services.

You may opt out of non-essential communications at any time by following the instructions provided in the message or by contacting us directly.

We use cookies and similar technologies to improve your experience on our website. Cookies help us:

  • Remember user preferences
  • Understand site usage and traffic patterns

We may work with third-party service providers for analytics or advertising purposes. These providers may collect non-personally identifiable information using cookies or similar technologies.

You may opt out of targeted advertising by visiting: https://www.networkadvertising.org/managing/opt_out.asp

We do not sell, trade, or transfer your personally identifiable information.

We may share information with trusted service providers who assist us in operating our website or delivering services, provided they agree to keep the information confidential and use it only for authorized purposes.

We may also disclose information when required to:

  • Comply with legal obligations
  • Enforce site policies
  • Protect the rights, safety, or property of City Financial Services, Inc., our users, or others

Our website may contain links to third-party websites. These sites maintain their own privacy policies, and we are not responsible for their content or data practices.

Our services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under 13 years of age.

This privacy policy applies only to information collected through our website and does not apply to information collected offline.

By using our website and submitting your information, you consent to this Privacy Policy and the collection and use of information as described herein.

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

If you have questions regarding this Privacy Policy or our data practices, you may contact us at:

City Financial Services, Inc. d/b/a CityTax
https://www.citytax.com
info@citytax.com